Epithet Bar Necklace [Personalize]
- Material: Stainless Steel *Eco-Friendly
- Finish: 14k Gold, 14k Rose Gold, Rhodium Plating
- Quality: Hypoallergenic, Tarnish Free
- Length: Adjustable 18"-20"
Our production and processing time is 1 day. Call it impatience. We just can't wait for you to receive your special piece, so we make sure it leaves our hands and starts traveling to you in one day. And don't worry, this doesn't mean we don't care about quality. That's the one thing we'll never compromise.
As soon as your order ships, you will receive an email with the tracking number. Please note that the “ships on” date refers to when the product will ship from our studio -- it does not refer to when the product will be delivered. Your delivery time will depend on the method you select at checkout.
For US orders, we offer free repairs, exchanges, and returns on defective or incorrect items within 30 days of delivery. Personalized items cannot be returned for exchange or refund. For any and all other unworn pieces, returns are accepted but shipping must be paid by the customer. Please email us with a receipt or proof of purchase at email@example.com to arrange your return.See our detailed policies here
I emailed about not receiving my purchase no reply
I never got my item i still haven't.. I would love to get my money back.. I didnt get updates on when it would get here or anything.. they sent me this email to review it but there's nothing to review when I never got my item which I paid for i would still like to get my necklace or at least my money back
On “shop” it shows that the shipping label was created on August 5, 2022 then on August 11, 2022 after emailing Deluna about not having any shipping updates it showed me that the item had received the pre-shipment info. All throughout the item has been sitting in the same location. It’s been 14 days, i’m not happy.
It’s lightweight and has a nice shine. My only wish is that I could’ve used my own handwriting for the engraving.